Discontinued Products
 

Many software companies require users to pay a subscription fee every year to receive support. This is not our philosophy. Instead, GDM offers free support for current software versions, and limited support for one previous version.

Support phone calls or emails we receive about issues with these products are typically already solved through improved error handling or features in the current release version.

Note: ARM 7 is Obsolete and no longer supported as of January 1, 2012. Upgrade now to receive support if you are still using ARM 7.

GDM End of Life and Obsolete status for the discontinued software listed below (as of January 1, 2012):
 
Program Support Status New
Features		 New
Programming		 Support by Phone/Email Replacement  CD or
Reassign License		 Upgrade to
Newer Version
ARM 7 Obsolete No No No CD not available Yes
Reassign license only as ARM 9 upgrade
ARM 6 Obsolete No No No No No
ARM ST 6 Obsolete No No No No Yes
PRM 5 or older Obsolete No No No No No
PRM ST 5 or older Obsolete No No No No No
DatCol for Psion
Workabout MX		 Obsolete No No No No No
DatCol for Psion
Workabout LZ or LX,
or for MS-DOS hardware		 Obsolete No No No No No

* Questions about obsolete products cost $150 per phone call or email, and require immediate credit card payment. Upgrading obsolete software to the newest version solves most issues.

Here is a link with more information about the Supported Software Versions.
   

 

Last Updated January 03, 2012

                                          

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