General Information

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Ideas for New Features in Upgrades

As we at GDM begin planning a software upgrade, we pay special attention to the "wish lists" (i.e. What you really wish the program could do) that our customers have submitted to us. When clients submit an item for the wish list, we request the client set a priority for each item. After we receive wishes, we make decisions on what new features to include in the next upgrade. Companies are welcome to ask progress on specific features of interest during the upgrade development period.

As the upgrade nears completion, we give our company contacts the opportunity to beta test the new version and ensure it is usable for their work.  We usually release the beta test version 2-4 months before it is ready to sent out commercially. Company contacts then have an opportunity to react to new features and their implications.

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User Notification of New Feature in Updates and Upgrades

New feature information is posted to the GDM web site on a regular basis. ARM 7 or newer software can be downloaded newer from our GDM website or within ARM. In ARM select Help on main menu, then Check for Updates. ARM can also automatically check for updates: on General tab of Tools - Options, select Check for Updates and define an update interval.

GDM sends notifications of upgrades prior to release, and we also distribute literature at the GDM display at professional meetings.

As a company, we are strongly committed to supporting our customers. We very much appreciate our client support in giving us guidance in how our software can better meet their needs

We hear from contract and university researchers how the ARM has increased their business through the efficient ARM reporting. Our data collectors decrease errors and the need for extra summer help to finish reports in timely manner. Contractors say they have decreased their reporting time yet increased the number of trials they can manage.

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The Investigator Name is Incorrect

GDM charges $25 per license plus shipping to modify the investigator name on a master program diskette after initial license purchase.

Shipping charges are also billed for shipments outside the continental U.S. or for express shipping.

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Consulting and Software Modification Costs

GDM charges US $500.00 per day plus expenses for time spent with a company in planning future program modifications and customizations. We can then submit a price quotation for the cost to implement new features and customizations in our software.

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ARM and ARM ST Order Form

Here is the ARM and ARM ST Order Form (pdf)

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Statistical Handbook

Gerard de Kerchove (author) and Andrew Norton of PDM Associates (editor) have written a book called A Statistical Handbook for Agricultural Field Trials Specialists.  See Statistical Handbook for details.

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Last Updated May 06, 2010

                                          

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